Our client seeks a motivated and skilled Appointment Setter to join their sales team. The primary responsibility of this role is to contact potential clients, introduce our products/services, and schedule appointments for our sales representatives.
The ideal candidate will possess excellent communication skills, a persuasive demeanor, and the ability to effectively engage prospects.
Job Responsibilities
• Conduct outbound calls to prospective clients to initiate conversations and establish rapport.
• Clearly and persuasively communicate the value proposition of our products/services.
• Qualify leads by asking relevant questions and assessing their potential as clients.
• Schedule appointments for our sales representatives based on lead availability and salesperson schedules.
• Enter accurate and detailed information about leads and appointments into the CRM system.
• Follow up with leads and ensure timely communication to keep them engaged.
• Collaborate with the sales team to provide necessary information about scheduled appointments.
• Maintain a record of daily call activities, including calls made and appointments scheduled.
• Stay updated on product/service knowledge and industry trends to address prospect inquiries effectively
• Proven experience in telemarketing, appointment setting, or a similar role.
• Excellent verbal communication skills with the ability to engage and build rapport over the phone.
• Strong persuasive and negotiation skills.
• Familiarity with CRM software and proficiency in data entry.
• Goal-oriented mindset with the ability to meet and exceed appointment-setting targets.
• Positive attitude and self-motivated approach to work.
• Time management skills and the ability to prioritize tasks effectively.
• Willingness to learn and adapt to changing processes and strategies.
• Previous experience in a sales-related role is a plus.
System Requirements
• At least 15mbps for main internet and at least 10mbps for backup
• A desktop or laptop that has an i5 processor with at least 8 GB RAM and an i3 processor for backup
• Note: Back-ups should still be able to function when there is a power interruption
• A webcam
• Noise-canceling USB Headset
• Quiet, Dedicated Home Office
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