Purpose of the Role:
The Training Officer is responsible for planning, developing, coordinating, and delivering internal training programs to ensure staff are competent, compliant, and up to date with operational and regulatory requirements. The role includes maintaining training records, coordinating certification renewals, and developing internal training materials including Standard Operating Procedures (SOPs).
Key Responsibilities:
Training Delivery & Coordination:
Conduct internal training sessions for staff on operational, safety, and compliance-related topics.
Set up operational training programs and ensure staff are trained in accordance with company requirements.
Ensure all training interventions are properly documented, tracked, and evaluated for effectiveness.
Plan and deliver compulsory Lockout/Tagout procedures training to ensure safe machinery operation.
Develop and implement annual HIV/AIDS awareness and prevention programs for staff.
Conduct planned job observations on critical tasks.
Act as custodian of the organisation’s learnership programmes, ensuring effective coordination, compliance, and administration.
Conduct competency and performance assessments for Supervisors and Operators; identify gaps and implement appropriate development plans to address identified shortcomings.
Training Material Development:
Prepare the annual training budget, ensuring alignment with company objectives and operational requirements.
Draft and update internal training materials, including Standard Operating Procedures (SOPs) and operational guides.
Identify gaps in existing training content and propose improvements.
Ensure materials are clear, accurate, and aligned with company procedures and best practices.
Training Records, Matrix & Compliance:
Maintain and update all staff training records, certificates, and attendance registers.
Ensure every training session is logged into the Training Matrix, including participant details, dates, and completion status.
Scan and file certificates, attendance registers, invoices, and internal training records to maintain a fully auditable repository.
Monitor certification expiry dates and coordinate renewals prior to expiry.
Ensure compliance with all legislative, regulatory, and company-specific training requirements.
Administration & Reporting:
Compile monthly, quarterly, and annual training reports for management review.
Assist with the preparation and submission of the company’s annual Workplace Skills Plan (WSP), Annual Training Report (ATR), and other HR compliance documentation.
Liaise with department heads to identify training needs and ensure operational readiness.
Conduct quarterly Training Committee meetings to review training progress, compliance, and employee development needs.
Continuous Improvement:
Monitor training effectiveness through feedback, assessments, and performance metrics.
Recommend improvements to training programs to enhance employee performance and compliance.
Conduct competency assessments.
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