Credit Risk Manager

Develop and implement strategic plans to drive company growth and profitability

Oversee the companys operations including production procurement and distribution

• Manage financial performance and budgeting to ensure sustainable business practices
• Lead and mentor senior management team to achieve corporate objectives
• Establish and maintain strong relationships with key stakeholders, including customers and suppliers
• Ensure compliance with industry regulations and standards
• Identify and pursue opportunities for business expansion and diversification
• Drive innovation and continuous improvement initiatives in manufacturing processes
• Monitor market trends and competitor activities to inform decision-making
• Represent the company in negotiations and partnerships with other organizations.

Duties & Responsibilities
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Management of the debtors’ book at a national level, servicing 16 branches in the distribution (wholesale), engineering, civil, export, retail sector. The debtors’ book varies between R160 and R350 million per month.
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Credit assessment of credit facilities including the analysis of financial statements together with the consideration of any other documents required to conclude a successful or unsuccessful application for a credit facility.
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Export debtors with credit facilities insured in foreign currency, Letter of Credit (L/C) and Letter of Guarantee.
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Managing collections processes and procedures and leading a team of credit supervisors, senior credit controllers, credit controllers and administration staff to successfully collect due and overdue monies from customers ranging from corporate blue-chip entities, public sector and the consumer (Individual)
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Physical visits to customers negotiating and considering the restructuring of debt owing in such a way that the risk is minimised and the relevant agreements and contracts are concluded successfully. Handover of delinquent accounts to attorneys and debt collections agencies together with the close monitoring and management of delinquent debt is part of my daily functions. This includes the extensive liaison with attorneys, business rescue and insolvency practitioners.
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Credit Bureau checks and analysis together with reports and relevant documentation.
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Developing a KPI system to ensure productive coaching, training and leading of colleagues and subordinates. On various occasions I presented and facilitated a one- or two-day seminar, training or information sessions for credit and/or non-credit people within or outside of the business on credit related material.
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The generation and compilation of reports to Management on the status of debtors, bad debt, expenses and collections of monies together with the general credit department status.
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Specialised functions in terms of public sector transactions relating to the capital funding of projects on infrastructure by National Treasury in terms of the Municipal Infrastructure Grant, known as MIG as well as the equity share funding to municipalities
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Management of the debtor insurance portfolio in its entirety. Unique to the business of Incledon is the direct involvement of myself with the sales force in the structuring of a “deal” in terms of:
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Funding, risk and ensuring no order is lost. This will include assisting merging contractors to obtain supplies from Incledon by means of direct payment from the public sector, payment guarantees from various sources and possible joint bank accounts.
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Direct liaison and interaction with various attorneys in terms of legal and doubtful debt to strategize best options of recovery. This is a specialised and very well experienced field known to Nicky.
Risk Management
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Facilitating and manage the insurance portfolio of the company in terms of assets such as vehicles, machinery, equipment and property 2. Manage and facilitate the claims process together with investigations into claims on the insurance portfolio of the company.
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General business risk related matters in terms of the inventory, business processes and controls.
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Liaising extensively with internal and external auditors.

Credit

Management of the debtors book, servicing customers in the distribution (Wholesale), dealers, export, key accounts and retail sector
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The debtors book varies between R100 and R120 million.
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Credit assessment of credit facilities including the analysis of financial statements together with the consideration of any other documents required to conclude a successful or unsuccessful application for a credit facility.
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Export debtors with credit facilities insured in foreign currency such as Yen, US Dollars, Euro, Letter of Credit (L/C) and Letter of Guarantee.
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Collections of due and overdue monies from customers ranging from corporate blue-chip entities to the consumer (Individual)
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Physical visits to customers negotiating the restructuring of debt owing to Multisource in such a way that the risk is minimised and the relevant agreements and contracts are concluded. In the event of a breach of contract the litigation process from demand to a defended matter is implemented by me. If the matter is defended, I will appoint an attorney to assist in the advance expertise required for the case.
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Credit Bureau checks and analysis together with reports and relevant documentation.
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Coaching, training and leading of colleagues and subordinates. On various occasions I presented and facilitated a one- or two-day seminar, training or information sessions for credit and/or non- credit people within or outside of the business on credit related material.
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The generation and compilation of reports to Management on the status of debtors, bad debt, expenses and collections of monies together with the general credit department status.
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Management of the debtor insurance portfolio

Project Management

Appointed as Project Manager for the implementation of a new ERP system for Multisource called Syspro included the following tasks
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Facilitating and manage the joint application design sessions between the supplier and Multisource to establish the current business processes and practices.
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Manage and facilitation of the design of the to-be-sessions (How and what the system must offer).
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Assessment of training needs for the system and compile programs accordingly.
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Ensure that the project is in line with the budget, timeframe and resources.
In addition to the above duties, I managed the IT portfolio for the company, project manager in various projects, cross departmental training facilitator as well as the Safety Officer of the business in terms of the Occupational Health & Safety Act (OHASA). I also was a member of the tender committee evaluating and putting together tender submissions. My main role in the tender committee was to scrutinise the tender terms and conditions and ensure compliance by the company

Duties & Responsibilities
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Advising and consulting with individuals and business entities on investments, medical aid, life and retirement products. Accredited by Momentum and Old Mutual.
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Consulting with business entities on the restructuring of debt and assisting with the collection of outstanding debt to business entities.

Duties & Responsibilities

Appointed as Regional Credit Manager at head office in Johannesburg, functioning in a de-centralised credit control department. Each branch or region, I was responsible for, reported debtor related functions to me daily, weekly and monthly. Servicing the distribution sector included:
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Credit assessments with a mandate of R100 000.
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Ensure that credit terms and policies are adhered to.
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Minimise the Debtor days sales outstanding (DSO)
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Handover of delinquent accounts as well as liaising with attorneys on these matters.
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Credit insurance management functions.

Appointed in January 2001 as Sales Centre Manager where I was accountable for the profit and losses of the North West region based at Rustenburg. Debtors, Creditors, Inventory, Staff and Sales formed part of daily tasks. Servicing distribution and retail market.

My direct responsibility included:
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Ensuring daily, weekly monthly sales figures and GP’s are met.
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Inventory is managed to optimise the best stock turnaround days possible.
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Implement controls, procedures and processes to ensure the loss of inventory is minimised.
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Maintain and grow the customer base of the region.
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Equip staff with the necessary tools and skill to effectively do their jobs and succeed in the achievement of personal and overall goals.
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Apply the correct skills and knowledge to ensure collections of money due is at the expected levels and the risk of bad and doubtful debt minimised.
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Overall functions in terms of planning, leading, managing and coaching of people, processes, procedures and general business practices to ensure goals are achieved.

Manage credit approval process for construction materials suppliers

Assess creditworthiness of clients and establish credit limits

• Monitor accounts receivable and collections for construction projects
• Negotiate payment terms with customers and vendors
• Resolve billing discrepancies and disputes with clients
• Develop and implement credit policies in accordance with industry regulations
• Collaborate with project managers to ensure timely payment schedules
• Analyze financial statements and credit reports to make credit decisions
• Maintain accurate records of credit transactions and customer interactions
• Train and supervise credit department staff on best practices in credit management

Duties & Responsibilities

I managed a credit department with 11 staff members. The client base of the company was made up of the corporate and government sector. The division I was employed by, was the communications and business electronics division, specializing in the sales and services of PABX, Video Conference and Cell phones. I reported directly to the Managing Director of the division.

Duties included assessment and review of credit limits, oversee collection of monies due, staff training and HR related issues of staff reporting to me.

The whole of Philips centralised to the Martindale site in 1996, where another two divisions i.e. components and industrial lighting were added to my responsibilities. 18 staff members plus 2 supervisors reported to me.

Duties added were the nationwide visiting of clients regarding credit issues. These included companies such as Old Mutual, Mass Stores, Southern Sun or Sun International.
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Credit Checks
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Monitor Cash Sale Accounts and sundry debtors
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Report to Senior Management on status of debtors and performances Supervise credit controllers and supervisors
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Physically involved in bad or doubtful debt recovery.

Duties & Responsibilities

The division I was employed by specialized in movable asset finance such as vehicles, machinery and office equipment. At the time the mandate for credit approval granted to me was R500 000. Four credit controllers reported collection of overdue accounts and credit control duties to me. Two Business Development Officers reported to me in terms of new transactions and business development.

In the event that legal action together with the attachment of the asset(s) was necessary, I liaised and instructed attorneys to attend to the matters. The legal debtors and recovery of bad debt formed part of my portfolio. Once the asset was attached and become saleable, I would execute the sales process of the asset.

Duties & Responsibilities

I commenced my career as a trainee business development officer in the marketing department. I learned and was taught everything about financing of vehicles and what in instalment sale, lease and suspensive sale agreements are all about. I transferred to the administrative department to become a client liaison officer at the regional administration center.

I conducted physical interviews with clients concerning arrear accounts and the possible repossession of the bank’s vehicles. My duties included the collection of arrear amounts as well as to ensure that the client adheres to the Credit agreements Act

Clerical administration duties.

The period employed by SAA included my two years national service in the defence force