Quality Manager

Identification, selection and implementation of organizational policies and procedures in the South-African Subsidiary
• Management of the Quality Management System based on ISO9001:2015 Requirements.
• Coordinate product compliance with European and South African specific product requirements (SANS 752, SANS 1509, SANS 821, NF 076, EN 14124)
• Reduce waste, improve safety, and reduce operating costs (Using the principles of Lean Manufacturing) where appropriate
• Manage departmental KPIs and ensure preventative actions are taken to maximize results.
• Involved in various phases / sub-tasks of projects, with results impacting on project completion.
• Identification, selection and application of organizational policies and procedures in the South-African Subsidiary
• Represent the company in internal (DPM & Management meetings) and external forums
• Prepare daily / weekly / monthly Management KPI’s and Group reporting
• Lead the Quality team with daily tasks, projects, and all operational requirements to achieve targets
• Ensure that quality personnel are adequately trained and possess the relevant skills to perform quality job tasks.
• Prepare the department budget, Capex and Saving plans
• Communicate the strategic vision and corporate approach
• Coordinate and perform all internal audits
• Ensure suppliers meet expectations and requirements, as per service level contracts, through constant performance monitoring and annual audits
• Monitor and control all customer complaints, non-conformance and external audit reports, and compile management reviews.
• Manage and upkeep of AutoSheq electronic business management system.
• Promote and maintain the CONQ system
• Apply the requirements of the OHSA and other legislation in the workplace, including the subsidiary sustainability activities

Defining, coordinating and control of all the activities of the Quality and Environmental departments.
• Ensure compliance to all relevant Quality and Environmental standards as stipulated by law and customer requirements. (ISO 9001:2015, IATF 16949, VDA 6.3, ISO 14001 and specific Customer requirements)
• Ensure all Q&E reporting are done as required, internally and by Brose (corporate).
• Lead all Corrective Actions on Customer and internal non-conformances. Track actions and implement improvements to prevent these failures.
• Investigate all Supplier defects and initiate, review and manage Corrective Actions. Consolidate all costs induced and track all supplier claims via the Invoice tracking.
• Function as an internal auditor for cross-departmental audits in both plants by execution of the Audit schedule. Report the results and track corrective actions via the Management activity tracking matrix.
• Compile, review and update the P-FMEA and Control plans per project for all relevant processes.
• Lead and coordinate Production Failure Management (PFM) on the shop floor to reduce Not Right First Time (NRFT) rate.
Curriculum Sulet Klemp
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• Manage Preventive Predictive Activity (PPA) on assembly processes, work methods and surrounding areas, to determine new unknown failures and verify countermeasures implemented against previous failures.
• Lead Argus team activities to review the effectiveness of Environmental safeguards and to find new opportunities to reduce the Environmental impact.
• Maintain the Environmental Aspect Impact Register. Obtain all relevant environmental permits and ensure it is valid and up to date.
• Participate in all new customer projects as the overall Project leader. Use [Project development Plan (PEP)], Safe Launch and customer required project management tools to ensure a good project launch.
• In case of any emergency, this position will in the absence of the Plant Manager take the role of the Emergency Coordinator.

Health and Safety:

• Ensure implementation of company SHE Management system throughout all departments (Fibretec, Steelworx, Caravan Production, Safari Centre)
• Ensure that all Health, Safety and Environment-related legislation including that laid down by the OSH ACT, local authorities and ISO 14001, is adhered to at all times
• Ensure that statutory appointments are in place and regular monthly Safety Committee meetings are held and that minutes are typed/distributed/filed as per the agreed procedures
• Report and investigate all Health, Safety and Environment-related incidents/injuries on duty as per the group and legislative requirements
• Ensure that all administration/documentation related to Health, Safety and Environment is completed/ processed/ filed timeously and accurately 
• Actively manage any Cleaning Contractors to ensure that standards are adhered to and their contractual obligations fulfilled 
• Actively manage waste removal as per the agreed procedures

Security:

• Manage the performance of the Security Contractors to ensure that standards and procedures laid down are adhered to and their contractual obligations are fulfilled
• Personally investigate all security-related incidents as per the agreed standards

Health and Safety:

• Determine and develop the strategic direction and priorities for establishing and implementation of a SHE Management system for the company, in conjunction with senior management
• Advise line management and assist with implementation of any related legislation, rules, company and customer requirements
• Establish and conduct statutory inspections and maintain related records
• Conduct and/or arrange statutory training for all employees
• Develop and perform all relevant site communication and awareness training
• Facilitate all forms of risk assessments and surveys required for the processes and facilities
• Conduct all incident investigations and make related recommendations to senior management

Quality and Food Safety:

• Design, develop and implement full Quality and Food Safety Management System, as per ISO 22000 and ISO 10330 (HACCP) – all inclusive.
• Prepare for, handle and control all activities related to obtaining Food Safety Certification

Quality Assurance and Control:

• Ensure the adherence of all raw materials, components, work-in-progress and finished goods to the following quality systems/standards:
• ISO 9001
• SANS 1494 & 1301
• Ensure the on-going quality testing and conformance of samples from trials, work-in-progress and finished goods 
• Conduct annual Supplier Quality Audits in order to ensure on-going adherence to their SLA’s and the quality standards agreed
• Make recommendations to the Production Manager regarding methods of improving quality standards and reducing scrap
• Complete/ensure the completion of all documentation related to quality control/assurance and non-conformance as per the agreed standards, including record keeping
• Identify quality control and assurance related training needs in the factory and provide on-going quality-related training to improve standards

Security / Risk Control:

• Actively manage the performance of the Security Contractors to ensure that standards and procedures laid down are adhered to and their contractual obligations are fulfilled
• Personally investigate all security-related incidents as per the agreed standards

Safety, Health & Environment:

• Ensure that all Health, Safety and Environment-related legislation including that laid down by the OSH ACT, local authorities and ISO 14001, is adhered to at all times
• Ensure that statutory appointments are in place and regular monthly Safety Committee meetings are held and that minutes are typed/distributed/filed as per the agreed procedures
• Report and investigate all Health, Safety and Environment-related incidents/injuries on duty as per the group and legislative requirements
• Ensure that all administration/documentation related to Health, Safety and Environment is completed/ processed/ filed timeously and accurately 
• Conduct/ensure the Health, Safety and Environment Induction training for both new and existing employees are in order
• Ensure that at least all statutory Health, Safety and Environment-related training is provided on an on-going basis 
• Actively manage any Cleaning Contractors to ensure that standards are adhered to and their contractual obligations fulfilled 
• Actively manage waste removal as per the agreed procedures 
• Source and negotiate general site maintenance as required and actively manage contractors or service providers in order to ensure that they fulfill their contractual obligations 
• Arrange medicals for all staff annually as per the agreed procedure and arrange ad hoc medicals as required
• Assist with compiling the departmental budget and monitor the progress on a monthly basis, and take appropriate corrective action where necessary 
• Report monthly and quarterly to the Senior Management Team on the departments results/progress in all KPA’s

• Manage all aspects of the SHEQ Department for three (3) bottling plants and five (5) distribution centers 
• Manage all sub-sections and its’ subordinates forming part of the department, to assist with optimal performance and service delivery to internal as well as external customers
• Maintain and improve on current SHEQ management systems according to national and local legislation and requirements, as well as The Coca-Cola Company as an international entity
• Develop, implement and review Service Level Agreements with critical suppliers and other departmental contracts and outsourced processes
• Ensure compliance to legal and other SHE requirements
• Plan, coordinate and control departmental human resources, including development of existing employees
• Plan, coordinate and control departmental financial resources
• Manage all escalated customer complaints or queries 
• Assist and guide all departments during the planning and execution of any projects with any SHEQ related aspects

• Implementation and maintenance of ISO 9001:2008 (Pelindaba), ISO/TS 16949:2002 (Brits) and Necsa Safety & Environmental System requirements
• Implementation and maintenance of additionally applicable legislation, eg Air pollution control related to scheduled activities
• Coordinate health requirements for all employees 
• Coordinate all quality control testing on all batches, record relevant requirements and issue related certificates
• Establish and maintain documentation and record keeping of the Quality Management System

• Maintain ISO 9001:2008, ISO/TS 16949:2002, ISO 14001:2004 and OHSAS 18001 systems, including all necessary system aspects (documentation, audits, training etc.)
• Coordinate cleaning, security service and other department related outsourced processes and contracts

Previous Position Held
Rand Water
Quality Management Officer
August 2002 to September 2005

• Establish and implement full scale Quality management system according to ISO 9001:2000 requirements, including all tasks required by the relevant standard
• Assist all purification sites with quality assurance requirements, audits and follow-up on actions

Scientific Assistant
July 1996 to July 2002

• Supervisor in Analytical Chemistry Wet laboratory; conducting all tests on incoming water samples, e.g. pH, conductivity, stir-tests, sludge composition

Vaal Triangle Technikon 
August 1995 to November 1995 

Scientific Assistant

• Training Students in the Microbiology Laboratory