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Candidate:
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34462
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Available:
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Available
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Location:
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Ekurhuleni (East Rand)
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Gender:
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Female
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1
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Candidate
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Negotiable
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R55000- R100000
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Immediate
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Black
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42
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34462
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Diploma
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National Diploma: Information Technology
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Information Technology : System Support Engineer:Business Communication and Practices, Network Administration, Network Architecture and Standards, Systems Engineering that includes network design with Windows 2003 Active Directory, and Implementing, managing and maintaining Networks with Windows 2003 Server.
Business and Life Skills:
Business Etiquette
Mind Mapping and Study Skills
Self Awareness and Behavioral Skills
Goal Setting
Stress Management
Business Communication Skills / Negotiation Skills
Presentation Skills
Customer Service and Telephone Techniques / Diversity Management
Assertiveness Skills and Conflict Management
Courses Passed:
Network Architecture
Client server networking
Designing a LAN for Departmental Office
Enterprise System management
Personal Development
Monitor and maintain Test system
Install, Administer and commission a LAN
Managing LANS and Understanding WANS
Repairing and maintaining a server
ND Information Technology:Development Software I (Visual Basic)
Information Technology skills(Communication skills Entrepreneurship),
Information System II (Excel, word, Power point, ac
Access), System Software IB (Networking (N+)
System Software IA (Hardware (A+)
Development Software I (program design)
Technical Programming (C++)
Oracle II (SQL, PL-SQL), System Analysis
Graphic Design, Human Computer Interaction
Support Services IIA (A+, Help desk)
Information Systems III B (Project management)
Support Services IIIA (Security)
Support Services IIIB (Server Administration)
WINDOWS SYSTEM ADMINISTRATOR:Installing and configuring Windows7 Clients,Unix fundamentals/shell scripting,Deploying Windows server2008,Designing windows server2008 Active Directory infrastructure and MS Network,Windows server 2008 network infrastructure configurationMastering Windows server2008 Volume1&2Managing project teams,.
:Business Information System IV,Principles of Research IV,Project Management,System Development IV,Information System TechnologiesKnowledge Management IV,Business Analysis,Knowledge Technologies.Strategic Information System IV,Advance Communication Networks,Advance Knowledge Management IV
Grade12:N. Sotho
English
Afrikaans
Biology
Physical Science
Mathematics
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MS SQL,MS Projects,N+,DHCP,MS Excel,MS Proxy Server,TCP/IP,E-Mail,MS Access,C++,Cellular Phones,MS Visual Basic,Windows Server MCSE,Microsoft,MS Word,MS Exchange Server,NT,Visio,MS Explorer,MS PowerPoint,Novell Network,Visual Basic,Flash,MS Outlook,Novell Unix,Exchange 2003,Fireworx,MS Query,Windows NT Workstations,Active Directory
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Computer - IT : IT Technician From Jan 2008 To 30 June 2008
Duties
Installing hardware (RAM, 3Com Ethernet Cards, HDD, CPU and motherboard) on HP machines. Using HP BIOS setup utilities to troubleshoot and configure hardware devices that cannot be configured through the operating system. Testing, upgrading installing operating systems and uploading images for Edcon workstations (POS, BOS, EOD, Cetrix and Wanscan
Government Administration : IT Governance Officer From 2017-11 To 2019-11
Duties
- Ensure Application Support, Maintenance, and Changes to Business solutions and processes.
- Ensure the department’s compliance to ICT Governance, SDLC, Project Management, and Change Control standards and procedures.
- Co-ordinate IT audits (External i.e. AGSA and internal Audit)
- Facilitate the ICT Risks through the maintenance of the Risk register
- Monitor supplier services and SLAs and liaise with suppliers to ensure service and maintenance.
- Customer and supplier engagement
- Prepare monthly ICT governance reports
- Develop and implement the IT Governance framework in accordance to COBIT 5 processes
- Develop and implement and monitor ICT policies and procedures such as (Governance framework, End-user, BCP/DRP, Incident management etc.) and procedures to ensure conformance to standards
- Conduct ICT Security Awareness Programs.
- Ensure IT complies with different laws and regulations (POPI, ECT, RICA etc.)
- Provide functional end-user support for allocated application
Government : Chief Network Controller From 2015-09 To 2025-01
Duties
- Managing installation, configuration, and maintenance of LANs and WANs (Local Area Network, Wide Area Network).
- Manage daily operations and activities of the DSAC IT Service Desk to ensure that all IT service requests and Incidents are addressed in a timely and efficient manner to maintain a customer service record.
- Develop and drive the implementation of standard operating procedures (SOPs) for the IT Service Desk.
- Develop and manage the implementation of process improvement plans.
- Taking responsibility for the IT Service Desk data analytics, reporting and procedure documentation.
- Drive employee self-service and overall automation agendas as part of the continuous improvement in the IT service desk environment.
- Monitor and control the quality of the service provided by contractors as well as providing coaching where necessary.
- Manage the performance of the third-party service provider in line with the business requirements and service standards.
- Provide input to resource planning, cost estimation, budget development and cost control.
- Build and manage key external and internal stakeholder relationships to ensure the delivery of quality services.
- Coordinating training on the department’s Information Systems and other ICT applications.
Parastetal : LAN/Desktop Technician From 2013-08-01 To Current
Duties
: SERVICE DESK AGENT From 2009-08-03 To Current
Duties
Logging calls on Services-Now System.
Giving support to all school in Gauteng
Firewall and WSM Servers Configuration
Troubleshooting network devices
Internet connectivity
Taking calls for IT support
Escalating calls to different vendors on a daily basis
Troubleshooting hardware and software devices.
Diagnose and solve hardware faults
Troubleshooting using Ubuntu and Debian Linux Operating system
Government - Civil Service : Network Administrator From 19 Dec 2005 To 30 May 2007
Duties
Providing support to end-user, Setting and
Configuring computers& printers
Asset management, internet&intranet
Connectivity, installation& configuration of
Hospital programs (unicare, Bas)
Performing IP Audits & daily backups.
Troubleshooting of network devices
Maintaining & supporting window 2003 sever
June 2006 - May 2007
Admin Clerk
filling, compiling statistics, Patient Admission
Data capturing, billing, switchboard operations
Create and maintain employee staff files
Ensure that HR documentation/ files are accurate and up to date.
Follow up on outstanding documents
Archiving.
Update information on appraisal smart System.
Private Equity : IT Support Technician From 01 July 2008 To March 2009
Duties
User desktop support
Set up and configure desktop PCs & Laptops
Install software
Network troubleshooting, installation and maintenance
Data backups, firewall logs, security logs etc.
Ensure all software is updated and functioning correctly.
Installing QPR SOFTWARE
June 2009 - Date
Various Temp assignments
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Ekurhuleni (East Rand)
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Kempton Park
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North Sotho
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Afrikaans, English, Sepedi, Zulu
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No
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Ekurhuleni (East Rand)
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Yes
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Single
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Available
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Yes
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