• Manage the store’s daily operations and managing of staff
• Ultimately responsible for the financial success of the store. This means track information about profits and losses
• Making important decisions about pricing and marketing strategies
• Keeping track of daily receipts and day to day financials
• Creating schedules, ordering stock and processing of reports
• Keeping and maintaining the daily and monthly budget of the store
• Ensures availability of merchandise and services by approving contracts; maintaining inventories
• Marketing merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios
• Complete store administration and ensure compliance with policies and procedures
• Maintain outstanding store condition and visual merchandising standards
• Deal with all issues that arise from staff or customers (complaints, grievances etc)
• Keep abreast of market trends to determine the need for improvements in the store
• Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.
• Product management, including ordering, receiving, price changes, handling damaged products, and returns
• Proposing and implementing promotions and specials
• Developing marketing strategies
• Preparation of quarterly estimated tax payments for the year
• Meeting with Bookkeeper for quarterly invoice processing
• Reviewing client list, and making sure all contact information is up-to-date
• Reviewing and updating of business and marketing plans

Online Store development. This includes creating of banners, updating prices, processing online orders, online queries and upgrading

• Maintains receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
• Complies with federal, state, and local warehousing, material handling, and shipping requirements by studying existing and new legislation; enforcing adherence to requirements; advising management on needed actions.
• Safeguards warehouse operations and contents by establishing and monitoring security procedures and protocols.
• Controls inventory levels by conducting physical counts; reconciling with data storage system.
• Maintains physical condition of warehouse by planning and implementing new design layouts; inspecting equipment; issuing work orders for repair and requisitions for replacement.
• Achieves financial objectives by preparing an annual budget; scheduling expenditures; analysing variances; initiating corrective actions.
• Completes warehouse operational requirements by scheduling and assigning employees; following up on work results.
• Maintains warehouse staff by recruiting, selecting, orienting, and training employees.
• Maintains warehouse staff job results by coaching, counselling, and disciplining employees; planning, monitoring, and appraising job results.
• Create and implement warehouse team job roles and responsibilities.
• Create and implement required warehouse training programs.
• Manage and streamline order selection, packing, and shipping process.
• Ensure productivity targets are met.
• Continued planning of future capacity needs including warehouse layouts and arrangements.
• Designed and implemented a performance evaluation structure, where all staff are evaluated every month and assessed every 3^rd month.

• Unpacking containers and help with distribution
• Managing drivers, checking drivers log sheet and monitoring their routes via Netstar
• Travelling nationwide and scanning the stores for stock take purpose
• Processing purchase orders.
• Entering stock items in the system and allocating them to their respective

      jobs

• Booking vehicles repairs and service appointments when needed
• Execute inventory control measures to ensure the company minimizes stock

holding and maximizes stock system and paperwork accuracy

• Recording serial numbers where applicable
• Investigating Discrepancies of Stock
• Develop the company’s inventory management strategy with the aim

             of controlling costs within budgetary limits, generating savings,

             rationalising inventory and maximizing available working capital

• Ensure incoming product is receipted and managed appropriately according to

             company procedure

• Managing and controlling local suppliers
• Minimise overstocks and removal of obsolete / redundant stock to

maximize availability of working capital

• Controlling all stock in and out the company
• General stock related queries
• Leasing with staff on a daily basis for stock related issues
• General around the office admin
• Reporting on a daily basis
• Planning of stock layouts
• Overseeing, receiving and dispatching of warehouse
• Supervising Staff
• Maintain High Standard of House Keeping in Warehouse

• Effective and timeous response to telephonic requests
• Keep a call register of weekly calls to elected dealers, as prescribed by the branch manager or service manager
• Responsible for timeous completion of all IBT’s, using customer order as given by sales co-ordinator
• Responsible for ETA of spares, in turn service response to the customer
• Directly responsible for the issuing of all branch IBT’s
• Processing of quotes & purchase orders.
• Accurate receipting of stock, per inter branch transfer request Into Syspro using a goods received voucher
• Responsible for the monthly recon to be conducted on manual delivery notes vs invoices processed for the month
• Responsible for monthly cycle counts
• Implement improvement processes and systems to reduce inventory,

minimise costs and maximize working capital

• Responsible for audited stock counts and the accuracy thereof
• Responsible for the safe keeping of all the stock in the branch
• Comply with and enforce ISO14001 requirements within the warehouse areas
• Ensure staff are adequately performing their duties
• Generally responsible for the performance of the department as per the duties described in the company policy and procedures
• Responsible for the accurate spare parts inventory
• Placing orders for spares not on stock
• Responsible for preparing export documentation and orders for cross border clients
• Processing of warranty claims
• Continuous communication and follow up with customer regarding spares enquiry 
• Handle customer complaints in accordance with company policy and procedure