Internal Sales, Order Processing,Administration, Logistics, Operations & Accounts

• Receive customer orders telephonically and by email / fax and enter these into the ERP system 
• Communicate with customers to update them on the status of their orders. 
• Liaise with allocated customers for daily call offs. 
• Interact with factory to ensure customer prioritization is reflected in the production plan. *Build the daily Load Plan taking into consideration customer expectations and submit timeously to relevant parties. 
• Notify the relevant account manager should a problem be encountered with an order.
• Maintain accurate records and compile reports when required.
• Attend daily production meetings and sales team meetings as requested, attend site SOP meetings as and when required. Ensure all monthly reports are submitted

• Planning of Sales orders into production planning board
• Reservations and Releasing of Picking Slips
• Amending Jobs
• Creating Non Stock Jobs / Refurb jobs
• Fixing Painting Jobs
• Moving of Jobs and updating the Master Sheet
• Checking and updating Amended Sales Orders
• Checking Factory Sheet daily
• Assistant to IT Department
• Fixing of Errors
• Error while Confirming Picking Slips
• Removing of unwanted codes on a picking slip
• Manually Issuing of Stock Codes
• Creating new Stock Codes
• Bought-Outs and Sub-Contracts
• PLM Stock Codes
• BOM creation and amendments
• Load new parts and deleting unused parts on BOM
• Assistant to Sales Order Department
• Creating sales orders
• Non-Stock orders
• Supply chain transfer order
• NS codes (Non-Standard stock codes)
• Configurator (Configure) Orders
• Printing of Sales orders
• Filling
• ECR (Engineering Change Request)
• ECR update
• PDCA update
• ECR and PDCA distribution to the group

Managing Stores and Distributing Goods received and dispatched
Ensure Goods for dispatch is kept in safekeeping until collection or delivery takes place
Release goods in accordance with prescribed procedures
Ensure that all the quantities received balance to the quantities as per the delivery note
Ensure acceptance from courier for stock deliveries and documents to be handed to Senior Stock Controller for receipting, Receiving invoices from our invoicing clerk and pick the stock daily
Prepare daily stock arrival reports, Tracking of Stock, Calling our couriers to pick up the stock
Invoicing of FOC stock, Prepare daily reports and doing Monthly stock taking, Accepting and Rejecting orders
Processing order in Accpac and fixing the prices, Sending order confirmations to the clients

Capturing of Cheques and Cash payments, Issuing of Cheques, Reconciliation of Cheques with Sentry, Printing Deposit Slips, Identification of amounts and sending lines on bank statements & Issuing of money for petty cash, Scrutinize Age Analysis and clearing off old amounts & Collecting payments via telephone
Sending Statements and invoices to the clients & Dealing with Queries
Issuing of final demand letters to the clients and reporting accounts on hold
Write off cents and doing journals & Daily Banking of Cheques and Cash

Typing Orders, Amendments and Minutes, Printing of Invoices, Credit Notes, Order Confirmations and Statements
Updating of Phone books and maintain machines e,g Copy machines and Fax machines
Filling, Distributing orders to sales department