Administration , Interna Sales, Property Leasing/Facility Administration, Assistant Operations Manager, Operations Coordinator

     Coordinating daily operations to ensure on-time supply of mining and construction equipment, materials, and consumables

     Managing end-to-end order processing, from quotations and sales confirmation through delivery, ensuring accuracy and timely fulfillment

     Liaise with suppliers, transport providers, warehouse teams, and clients to resolve delivery, inventory, and logistics issues

     Maintain accurate orders, invoices, delivery notes, and operational records to support reporting and compliance

     Monitoring inventory levels and assisted with stock planning to prevent shortages and minimize operational delays

     Supporting operations management with scheduling, reporting, and workflow coordination to optimize resource utilization

     Ensure compliance with company procedures, safety standards, and contractual obligations

     Identify process gaps and supported operational improvements to enhance efficiency and coordination

     Respond to client inquiries professionally, maintaining high customer service standards

     Improve cross-functional communication between sales, warehouse, and logistics teams

     Support commercial activities including quotations, purchase orders, invoicing, and customer documentation

     Negotiated and finalized rental agreements, administered leasing policies, and promoted lease signings and renewals

     Processed monthly rent and tenant billing adjustments, monitored financial transactions, and maintained accurate payment records

     Managed overdue accounts through email, SMS, and telephone follow-ups to ensure timely collections

     Conducted regular facility inspections to identify repair, maintenance, and renovation needs

     Coordinated, scheduled, and supervised contractors, cleaning, and landscaping teams to maintain safety and functionality

     Managed move-in and move-out inspections, cost assessments, and deposit reconciliations

     Monitored critical lease dates including rent increases, option notices, and amendments, maintaining an up-to-date action calendar for timely responses

     Developed and enforced maintenance policies and procedures to ensure compliance with occupational health and safety legislation

• Assisted with preparation of purchasing requirements and verified supplier order confirmations
• Tracked purchase orders and maintained daily shipping schedules to ensure timely deliveries
• Monitored inbound consignments and coordinated with suppliers and shipping agents for smooth logistics
• Supported the sales order management function, processing customer order confirmations accurately
• Investigated sales order queries from internal and external stakeholders, resolving issues promptly
• Followed up on proof of delivery (POD) inquiries from customers to ensure order satisfaction
•  Maintained organized filing and documentation for inventory planning and sales order management
• Assisted in report preparation to support operations and management decision-making
• Provided backup support to the customer care team as required, ensuring continuity of service

• Liaised with customers regarding spare parts requirements and prepared quotations on BAAN following company SOPs
• Submitted quotations, assisted with spares forecasting, and acknowledged/sign-off of purchase order proposals daily
• Processed customer orders on BAAN and generated delivery documentation, including picking slips, invoices, and delivery notes
• Checked goods prior to dispatch and planned customer deliveries to ensure timely and accurate shipments
• Booked stock received from Head Office into the warehouse after inventory reconciliation and maintained optimal stock levels
• Performed stock cycle counts on BAAN and managed inter-branch stock transfers
• Prepared weekly backorder reports and expedited critical orders, providing updates to customers
• Resolved Goods in Transit (GIT) issues and maintained records of all outstanding purchase orders with external vendors
• Created purchase orders and requisitions on E-Proc and coordinated branch deliveries, collections, and driver/truck routing
• Ensured all items on manifests matched stock for dispatch and managed all breakdown orders efficiently

• Provided administrative support for the branch
• Purchased all supplies and materials for Dept including food needed for board meetings and events.
• Assisted  in training and provided systems/computer support for branch/staff. Was responsible for providing support to the branch by acting as the board liaison  
• Worked closely with the Sales Manager in supporting the administrative duties
• Worked closely with staff from all departments at the branch in ensuring smooth operating
• Expedited deliveries
• Compared prices
• Tracked the status of all contracts, orders and quotations.
• Prepared monthly sales report
• Expedited reports and Liaised with the Sales Manager
• Compiled and followed up on existing projects.
• Prepared and completed of all RFQ
• Daily check on and collection of new RFQ
• Acknowledgement of RFQ to (internal) customer
• Clarification with (internal) customer on RFQ
• Prepared documents for making quotes
• Created quotes 
• Sent quotes to customers
• Receipted, prepared and processed of all PO documents
• Checked on pending quote list against receipt of PO
• Verified received PO against quotation for any deviations
• Clarified any deviations with customer
• Confirmation to customer of receipt of PO via email
• Changed status of quoted service call to WIP when PO received
• Daily hand over of all SO to Logistic department and WIP department
• Created of hard copy PO file to be handed over to customer care coordinator
• Created new customers on system
• Maintained customer details contact details on system

• Prepared Quotes for customers on spares, bags and servicing.
• Followed up on a minimum of 40 quotes per week.
• Ensured all orders were captured accurately and timeously.
• Ensured accurate invoicing and (where necessary)
• Corrected credit note processing
• Ensured that the internal office procedures are efficiently maintained
• Completed purchase requisitions, Filing,
• Ensured month-end reports are done correctly
• Liaised with stores regarding deliveries and receipts
• Downloaded of Quadrem orders
• Followed up on suppliers, orders and stock orders
• Checked stock once a week on JDE
• Placed orders for stock requirements
• Assisted with GRV reports
• Entered orders in the sales book Pro forma invoices and commercial invoices
• Assisted customers and aftermarket team with queries Item masters
• Ensured that respective customers received proper attention and satisfactory service.
• Liaised with internal departments as and when required
• Phoned customers daily to ensure that they have received quotes
• Supported External and Internal Customers, IAF Aftermarket customers Service department
• Big manufacturing department Suppliers Support teams (IT, Finance, Legal Counsel)
• Preparation and completion of all RFQ
• Daily check on and collection of new RFQ
• Acknowledgement of RFQ to (internal) customer
• Clarification with (internal) customer on RFQ
• Preparing documents for making quotes
• Creating quotes 
• Sent quotes to customers
• Receipted, prepared and processed of all PO documents
• Checked on pending quote list against receipt of PO
• Verified received PO against quotation for any deviations
• Clarified any deviations with customer
• Confirmed to customer of receipt of PO via email
• Changed status of quoted service call to WIP when PO received
• Daily hand over of all SO to Logistic department and WIP department
• Created of hard copy PO file to be handed over to customer care coordinator
• Created new customers on system
• Maintained customer details contact details on system
• Total quotation lists, for different regions (SA and Africa) Zimbabwe, Angola, Swaziland

• Coordinated all orders to ensure quick processing.
• Communication with clients concerning order related matters
• Followed up on quotations
• Discussed weekly order status updates with parties involved
• Expedited of internal and external suppliers
• Created back orders for customers 
• Monitored & captured Emailed & Faxed orders
• Received and processing of telephonic orders
• Checked customer details and credentials when capturing order
• Adhered to Quality Assurance procedures of Multotec. 
• Processed of invoice orders
• Maintained customer history files
• Expedited JDE order
• Processed incoming inquiries correctly and accurately using the Enquiry review procedure. 
• Generated job files and distributed to production, exports and QC/QA. 
• Prepared and sent quotations to clients, followed up with clients and frontline sales personnel to obtain orders
• Updated reference list
• Processed incoming orders using the contract review procedure. 
• Followed up on orders with production, finance and clients with order acknowledgement and hand over documents
• Expedited order and its documentation to ensure accurate delivery
• Compiled and issued operating manuals, initiated, monitored and reviewed SHEQSYS System
• Prepared accurate reports including: month end sales, projects, tenders and quotes status, 
• Opened job status, managed general admin.
• Prepared and Compiled  of all RFQ
• Daily check on and collection of new RFQ
• Acknowledgement of RFQ to (internal) customer
• Clarification with (internal) customer on RFQ
• Prepared documents for making quotes
• Created quotes 
• Sent quotes to customers
• Receipted, prepared and processed of all PO documents
• Checked on pending quote list against receipt of PO
• Verified received PO against quotation for any deviations
• Clarified any deviations with customer
• Confirmation to customer of receipt of PO via email
• Change status of quoted service call to WIP when PO received
• Daily hand over of all SO to Logistic department and WIP department
• Created of hard copy PO file to be handed over to customer care coordinator
• Created new customers on system
• Maintained customer details contact details on system
• Total quotation lists, for different regions (SA and Africa) Zimbabwe, Angola, Swaziland

• Called on existing and new clients to support sales and build relationships Prepared orders and quotations accurately and in a timely manner
• Handled general administration within the sales department, including filing and record maintenance
• Managed costing and proof of delivery (POD) documentation, ensuring accuracy and compliance
• Maintained an organized and up-to-date filing system to support efficient sales operations

• Photographed items for the national auction and edited images for the catalogue
• Contacted clients to schedule and confirm appointments via telephone and email
• Performed proofreading, filing, and general administrative tasks to support office operations
• Assisted with miscellaneous office duties to ensure smooth workflow and accurate documentation