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Cement and Concrete Product Manufacturing : IT Manager - Group Shared Services From 2017-11 To Current
Duties
- Responsible for the management and control of systems and network engineering support service functions, including strategy, support for business development,quality of service and operations in accordance with agreed operations and service level agreements.
- Ensures specialist technical expertise and support in installing, testing, tuning, and optimising, diagnosing problems, repairing, upgrading and maintaining both externally and internally supplied networks, hardware and systems software.
- Overseeing the infrastructure of technical operations, managing a team of IT employees, tracking technology in order to achieve business goals, eliminating security risks, increasing user satisfaction, and maintaining operations and systems.
- Experienced and professional IT Manager with over eighteen years of valuable experience in monitoring project performance to ensure company success.
- Working with engineering, industrial engineering, change management, and business
- transformation systems.
- Continually achieving on time and under-budget performance goals.
- Managing IT projects and supporting various engineering departments with IT tools
- and applications.
- Bringing forth a motivated attitude and the ability to establish strong and productive relationships with other company members.
- Dash board - create information
- Migration Platforms
Projects Success:
- Migration from Murray & Roberts to Concor:
- From inception and full production environment of various systems
- Main Applications – JD Edwards
- Overseeing the service delivery from Outsourced company – Dimension Data – NTT.
- Determining business requirements for IT systems.
- Identifying and eliminating security vulnerabilities with strategic solutions that increase data security.
- Directing and supporting the implementation of new software and hardware.
- Identifying and recommending new technology solutions.
- Coordinating IT activities to ensure data availability and network services with as little downtime as necessary.
- Overseeing departmental finances and implementing executive policies.
- Overseeing technical projects in alignment with organizational goals.
- Directing the effective delivery of networks, development, and disaster recovery systems and processes.
- Supervising a team of workers, while working closely with management, external vendors and advisors.
- Researching and recommending new products, identifying new market opportunities and leading efforts to improve IT processes.
- Oversee the entire IT department, including infrastructure and applications.
- Manage and oversee all stages of the development lifecycle for new projects.
- Management of projects, data centres, user experience, governance and cloud infrastructure.
- Work to deliver products on time and on budget, help to prioritize short- and longterm objectives, maintain existing programs and oversee the maintenance of= hardware.
Building - Construction : IT Manager From 2004-09 To 2017-10
Duties
- Liaise with Murray & Roberts South Africa IT Department to implement and main company strategies, policies and image.
- Accomplishes information technology staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counselling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
- Maintains organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies.
- Directs technological research by studying organization goals, strategies, practices, and user projects.
- Completes projects by coordinating resources and timetables with user departments and data centre.
- Verifies application results by conducting system audits of technologies implemented.
- Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures.
- Recommends information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements.
- Maintains quality service by establishing and enforcing organization standards.
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
- Contributes to team effort by accomplishing related results as needed.
- Planning, implementation and testing of sites with estimating cost involved of establishing site connectivity, as well as site establishment in accordance to the IT environment standards and policies.
- Routine Maintenance of sites.
Maintenances and administering the servers:
- Domain Controller; Microsoft SQL Server; Microsoft Exchange; Microsoft Internet
- Security & Acceleration Server 2006; Web Server; Remote Access Server and File Servers.
Applications/Software used (to state a few applications):
- Accountability Version 5.1.56 (Accountability Package); Symantec Norton Anti-
- Virus Corporate Edition (Version 10.1); McAfee software - Orchestrator /Anti-Spam for Exchange Server/Client; Man 3000 – Telephone Management System;
- Symantec Norton Anti-Virus for Exchange Server; Ardent Software (MARPAY
- payroll system); BuildSmart web application (Entire system for the organisation);
- Accounting modules; Procurement modules; Payroll modules; MRC – Construction
- Management Systems (Buying Department); Soft line VIP payroll system; Microsoft Office 2003 to Current; Access Control System; T&A systems; Remote control tools such as Dameware and RDP; CCS (Construction Computer Software); VMWare and
- Hyper V; Microsoft OS Win98/2000/XP/Vista/Millennium/Win7/Win8.1; Network
- Monitoring software such as PRTG; Basic on Linux operating systems – Red
- Hat/Fedora; Pastel; Smart Phones etc.
Maintenance of current network infrastructure which includes firewalls, routers,
switches:
- Cisco/Netgear/DLink/Fortigate/ etc.
- Maintenance, implementation and testing of the PABX (Telephone Exchange Systems).
- Procurement of new hardware/software. creates and maintains disaster recovery procedures for all installations. Tests the effectiveness of these on a regular basis.
- Directly responsible for backup and disaster recovery of the central (office) network.
- Maintains an IT Service Help desk Identifies and reports to the internal Information
- Technology committee.
- Responsible for user training needs, policy and procedure change recommendations and the compliance of all health and safety procedures.
- Under/over-utilisation of tented/licensed application software.
- Under/over-utilisation of hardware such as printers and workstations.
Global information technology company : Administrator/Senior Technician From 2003-03 To 2004-08
Duties
- Consulting as administrator/senior technician to various organizations such as Murray & Roberts (Botswana) Ltd, First National Bank, Debswana Diamond Company and other organization that Unisystems were contracted to carry out certain maintenance
Previous Position Held
Field Roaming Technician
Information Technology Integrators (ITI)
February 2002- March 2003
Apprentice
Hymax Botswana
December 2001 - February 2002
Assistant Sales Manager
Station Pharmacy - school vocations
December 2001
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