Marketing/ Product Manager/New Business / Consulting

• Product introduction to the market eg. architects, interior designers, home owners, developers contractors, and the likes in order to get product exposed
• Cold calling telephonically and physically
• Ensuring that call reports are submitted weekly
• Follow ups with potential buyers for sales purposes
• Daily calls and appointments made and met
• Generating leads and getting appointments

Areas covered:
Johannesburg - telephonically, physically as well as email correspondence
Pretoria - telephonically, physically as well as email correspondence
East londen, Port Elizabeth, Limpopo, Nelspruit, Potchefstroom, Kwazulu Natal - email correspondence and telephonically

• Meeting with Professionals in the Building industry to source new projects and updates on developments with new and existing products
• Marketing of Clientele products to Architects, Developers, Interior Designers etc
• Follow up with Professionals on projects from start to project completion
• Arranging Product Presentations for Clients to Professionals
• Assisting with product specifications, pricing and guarantees on projects and on site support
• Calling on Contractors and various Engineers for project updates
• Meeting with Clientele for product updates and ongoing training
• Establishing and maintaining professional relationships with both the Professionals as well as the Clientele
• Reaching daily target on calls, appointments, project reports and all other administrative duties
• New business development for new professionals as well as suppliers and manufacturers
• Regional manager for outside area – maintaining same level of assistance to professionals and clients in outside area

• Provide support to the Aftermarket Department
• Ensure internal office procedures are efficiently maintained
• Support CRS on sales enquiries, quotes and service work orders
• Liaise with internal departments when required
• Process Vendor applications
• Complete purchase requisitions
• Customer Credit applications
• Assisting with Technician planning and scheduling of services
• Coordinating sales and ensuring field orders are recorded and updated
• Maintain Service Data base
• Ensure month-end reports are done
• Liaise with stores re deliveries and receipts
• Check stock - order stock
• Assist clients and aftermarket team with queries
• Pro Forma invoices
• Request prices from local and international suppliers
• Liaise with Logistics Dept when exporting orders
• Arrange Commercial invoice and payments

• Loading own damages and third party accident claims onto system
• Liaising with insurer as well as third parties involved
• Resolving system problems en ensuring system is updated and user friendly
• Capturing and keeping own damages- and 3rd party claim files up to date
• Coordinating accident processes from start to finish
• Updating of database and customer contracts
• Creating more efficient system with regard to capturing and efficient as well as more effective pay-outs for own damages and third party
• Assisting with financial side of claims eg. Assets, Add on assets, loss adjustment figures and reports, amendments and disposals
• Cash management (payment requisitions, journals, transfers, receipts, payments)
• Processing of daily accidents reported 

Temporary Assignments:-

Bidvest Capital
Human Resources Administrator
September 2011 to October 2011

• Loading data onto system and updating it regularly
• Assisting with general HR related duties
• Loading of new clients and relevant administration 
• One on one or group training
• Book ad hoc training courses and Liaise with training providers
• Opening files for respective clients and updating currant files
• Support and administration
• Implement induction programs

Osborn Engineering
Assistant to Part Sales Manager
2 Weeks in October 2011

• Updating client contracts and revising contract agreement
• Capex budget report
• Compiling daily sales reports and figures into monthly report utilizing V-look up and pivot tables
• Updating CRM client data and checking for inactivity of clientèle
• Assisting with Parts pricing agreement and policies
• Assistance with quotes and sales orders as well as invoicing
• Budget forecasts for 2012 (expense-, sales- and branches budgets)
• Presentation for Indaba 2011
• General day to day administration eg. Typing, e-mails, filing, arranging meetings etc.

• Recruitment Administration support
• Administering of the exit process
• Assist HR Manager with special projects
• Administration of the Performance Management process 
• Maintaining and developing personnel filing system and management thereof
• Provide data for and prepare management reports
• Assisting with Recruitment and Selection
• HR Administration Procedures and Processes
• Assist with the scoring of PI’s, PRO’s, Kroll Checks
• Leave and Payroll Administration and submission
• How to use Global Updates to increase all salaries at the click of a button. 
• Utilise Batch Processing to minimize tedious data capturing. 
• How to integrate your payroll software with any Clock Card System. 
• Perform accurate payslipscenario’s on-screen for Prospective Employees. 
• Loading Year-to-date figures correctly. 
• Employee Profile to ease the burden of doing a take-on. 
• Dealing with BEE and VAT and Tax Registrations
• Performance feedback tools (admin)
• Loading data onto system and updating it regularly
• Assisting with general HR related duties and special projects
• Loading of new clients and relevant administration 
• One on one or group training
• Screening CV and contacting shortlisted candidates for interviews
• Contacting candidates and preparing interviews
• Direct recruitment (BBI) administration and evaluation 
• Book ad hoc training courses and Liaise with training providers
• Opening files for respective clients and updating currant files
• Support and administration of Benefits, Medical Aid and Provident/Pension matters
• Implement induction programs
• Basic understanding of HR policies and procedures.
• Calling and setting up new potential employees for interviews
• Shortlist candidates for respective manager to interview 
• Assess all candidates who will be engaged in administrative torles numeracy and literacy ability 
• Recruitment notes to be recorded on approved inerview sheet 
• Conduct reference checks with minimum 2 last employers 
• Complete the information sheet required from compilation letter of appointment 
• Handle all documentation of HR Admin Manager for approval and compilation of letter from appointment
• Sourcing and contacting of new recruits
• Basic internal recruitment function
• Assisting with loading of new recruits and administration thereof
• Booking and arranging of training for new employees
• Assisting with general HR related duties
• Payroll and Benefits administration
• Training administration
• Salary Administrator with internal audits ensuring all documentation is on file
• Support and administration of Employee Relations
• Administration of Employment Equity
• Providing support on the Employee Assistance Program
• Loading data onto system and updating it regularly

• Handling of inbound clientele
• Sales orders, purchase orders, datasheets and manifests
• Liaising with various branches and warehouses regarding stock
• Capturing details and ensuring client satisfaction
• Quotes, Client queries and Invoicing
• Ensuring customer satisfaction
• Resolving and follow up on queries daily
• Replying to members(fax, email, letter or telephonically)
• Accurate stat keeping 
• Attending to escalations and letter requests
• Ensuring that daily and monthly targets are met
• Ensuring that Service Level Agreements are met
• Attend to general administration requirements of team
• Identify and recommend process improvements
• Stock control and tracing
• Production and inventory control for planning 
• Product overview report 
• Invoicing and trace history
• Daily data update 
• Occational stock check

• Day to day running of office
• Liaising with clients and recruitment of new business 
• Managing diary and appointment for manager 
• Seeing travel arrangement 
• Basic PA responsibilities

• Loading of projects onto system 
• Maintaining of project status from start to finish 
• Managing of Isando and Alrode order book loading and alignment 
• Ensuring the loading of new order components onto BAAN 
• Running of MRP daily and actioning there of 
• Updating Planning KPI’s 
• Archiving of projects and orders upon completion 
• Management of procurement slotting wall 
• Assisting with slotting room audits on a bi-weekly basis 
• Ensuring customer satisfaction and assistance 
• Sorting queries with exports and plants 
• Running and distribution of reports on target 
• Maintaining planning and warehouse scheduling to ensure slotting dates are met 
• Production and inventory control for planning 
• Compiling of Product overview report 
• Submitting sales figures ( weekly and again monthly) 
• Pre-assessing of invoices and reporting (month-end)

• Ensuring smooth day to day running of office
• Answering switchboard, taking and distribution of calls and messages
• Checking incoming and outgoing calls daily and compiling a report every week
• Building and maintaining client relations
• Typing of general letters and documents
• Taking minutes and distributing accordingly
• Dealing with couriers and distribution daily
• Basic admin duties
• Assisting walk-in clients purchase material on site
• Working out quotation for stock
• Occasional selling of stock
• Arranging meetings and special occasion functions
• Booking of flights, hotel accommodation and car hire for in house colleagues / managers as well as other branches
• Handling of petty cash and submission of report thereof
• Running errands with my own vehicle for company purposes
• Picking up and dropping off of mail at post box
• Checking up on deliveries

• Assessing and assigning of campaigns
• Compiling of reports
• KPI Reports
• PPR Reports
• Status Reports
• VCE Reports
• Monthly forecast reports
• Weekly price planning
• Internal checklists
• Follow ups and meeting deadlines to submit reports to Sweden (Head Office)
• Amending trade agreements for specified clients
• Managing 3 managers’ diaries and schedules
• Arranging appointments and meetings accordingly
• Making travel arrangements and accommodation for managers and local- and international guests
• Flight, hotel- and currency exchange arrangements
• Setting up meetings, conferences, conference call meetings, etc
• Day to day running of business
• Dealing with all branches e.g. Mauritius, Madagascar, Sweden, Gauteng, Zambia, 
• Seychelles, etc. to ensure everything is up to date

• Dealing with clients and deliveries
• Handling of all courier related matters daily
• Sending, receiving and distribution of faxes, e-mails and post
• General assistance with office administration
• Collection and distribution of overnight freight
• Dealing with overflow calls
• Helping with special projects and promotions
• Arranging of special functions
• Weekly stock control and stock checks
• Arranging meetings with potential clients as well as established clients
• Maintaining company standards with clients and visitors

• Handling of inbound clientèle
• Calling outbound clients
• Capturing details and working out insurance quotations
• Submitting daily, weekly and monthly stats

• Calling clients
• Making debt collection arrangements
• Submitting daily reports 
• Dealing with respective medical aids and insurances to check patient status and information

• Calling clients
• Making debt collection arrangements
• Submitting daily reports 
• Dealing with respective medical aids and insurances to check patient status and information

• Routing and planning of stock
• Stock and warehouse control
• Internal sales amendments and sales procurement
• Assisting with promotions
• Assisting sales personnel with quotes and appointment set up
• Daily and weekly reports and ultimately on a monthly basis for management

• Dealing with clients and delivery of stock
• Handling of courier related matters daily
• Switchboard duties and handling of overflow calls
• Sending, receiving and distribution of faxes, e-mail and post
• General assistance with office administration
• Arranging breakdown assistance for trucks at various points countrywide
• Checking on drivers and ensuring off load times are met
• Cross boarder paper completion for freight to Botswana, Windhoek, etc
• Helping with special projects and promotions
• Arranging special functions and meetings
• Taking and distribution of minutes
• Drivers time sheets and cross boarder tariffs and petty cash
• Weekly stock check and control
• Maintaining company standards with clients and visitors