Missing

Making out of customer invoices in SAP

Sending pro-forma invoices when required to customers

Processing of purchase Req orders in SAP

Monitoring and tracking orders in SAP

Creating the Sales Order Number in SAP

Receive proof of payment (POP) for COD customers

Check stock and confirm stock availability with customers

Prepare picking slips for deliveries and sending it through to the warehouse for picking  Creating proforma Invoices in SAP

Creating Picking List and delivery Notes in SAP

Processing repairs jobs and return goods to the system CRM

Receive orders via phone, WhatsApp, email, etc.

Calculating the Rate of Exchange and the Forward Cover (ROE and FEC)

Calculating the Contract Price Adjustment (CPA)

Customer Order acknowledgements in both SAP and CRM

Order Intake, Checking the order backlog both SAP and CRM

Co-Ordinator between Internal + External Clients and Engineers.

Process invoice cancellation and credit notes in both CRM and SAP

Opening the Teleservice Ticket in CRM

Opening the Quotation in CRM

Loading Orders in CRM •

Checking if the Internal Order that is automatically created when loading the order on CRM if the value corresponds.

Managing and ordering safety shoes and PPE

Make sure that the RA key is on 00005 so that revenue is not recognized immediately 

Inbound delivery creation for SRN in SAP so that GRV can be done

Processing hours on the system for Technicians

Local Forwarding and Clearing invoice tagging in SAP •

Creating Service Entry on Ariba for Mines and forwarding the invoice to the customer. 

• Making out of customer invoices 
• Managing client queries personally and telephonically 
• Invoicing 
• Finish Goods 
• Processing of purchase order notes 
• Receiving of stock
• Follow up on project and Contract 
• Liase with the Sales Engineers
• Sales Order Processing
• Order Intake

• Filing
• Invoicing
• Data capturing
• Attending client queries
• Debtors