Key Account Manager

Core Customers: Massmart 

• Core customers: Massmart, JD Group
• Document all sellout and sell-in opportunities on excel.
• Assist channels to maximise sell-out including quarterly planning to achieve growth on previous year.
• Identify opportunities for new listings.
• Organise promotions and catalogue items, as well as instore deals to rectify poor sellout on certain models each week.
• Arrange marketing campaigns and ideas in the channel and within stores.
• Identify new opportunities and ideas in the market (new channels; new products; new customers).

• Looking after key accounts namely Engen, Astron Energy, Sappi, AECI, Astron, BP, Pragma, Total and Engen • Onboard new key accounts and customers of my own with SLA’s • Come up with technical solutions and ideas to outsmart the opposition. • Reach a monthly target of R1.25 million excluding VAT. • Understand competitors in the market to compete aggressively in tenders and RFQ’s. • Develop customised solutions

• Cold calling new companies and booking meetings to site assessments in order to find a way in to do business.
• Finding gaps in the market for new solutions/ projects at companies which would make us irreplaceable to customers.
• Manage a book of customers and ensure that their needs and concerns are dealt with in my area/ region.
• Ensure client service satisfaction, as well as potentially upsell waste solutions or other services such as Hazmat or stock items.
• Have a keen knowledge on minimising waste to landfill and alternatives which can help reduce costs for the customer.
• Look for solutions to upscale on-site projects and ensure that the company has a reputable Health & Safety record.
• Reach a certain amount of KPI’s and new business over a 12-month period to grow my book value and assist the company in growing.
• Understand competitors.

• Hunt for new business on the road and spot potential new clients with a target of 7 new business per month.
• Cold call facilities that may generate medical waste and probe to change providers.
• Attend to all current existing customers and maintain healthy relationships with the zone/area allocated to me.
• Account manage and assist all clients with any issues/additional services.
• Key Accounts Manager for any head office of an account that is in my given area
• Sign 4x Service Level Agreements per month with either new or existing customers
• Stay on top of competitors and find their pricing strategies/sales tactics in my area
• Tend to both government and private sector and ensure that their level of service they are receiving is of standard

•Cold-calling on dealerships in the Pretoria, Centurion, Midrand and North West province • Building relationships with clients as well as trust to ensure confidentiality • Generate leads to send back to sales advisors • Implement strategic business ideas and kickback structures for clients to win over the business • Strategize and plan areas to target for cold-calling and identify business opportunities. • Develop ideas to get business away from direct insurers

• Generate own leads and clients for potential business
• Attend all sales meetings arranged by SybaWeb and provide feedback for technicians to provide solutions
• Account manage and assist all clients at SybaWeb with any issues/complaints/additional services
• Follow up on all clients and ensure client service satisfaction, as well as potentially upsell.