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Contact Details
Address 1:
2 Arbroath Road, HQ Bedfordview, 2008, South Africa.
Address 2:
Romany House, Mellis Park, 2 Mellis road, Rivonia, 2128
Tel: (011) 970 3166
Email: jobs@unique.co.za

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Field Service Technician-Secunda:

Job Number: 65401


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Job Listing
65401
Permanent
Field Service Technician
ERP System,MS PowerPoint,MS Projects,MS Word
Manufacturing
Secunda
Mpumalanga

The Field Service Technician will be responsible for the following:

Tasks

  • Receive used company products
  • Inspect used company products
  • Produce scope of work for used company products
  • Produce observation reports for used company products
  • Product failure analysis reports for used company products
  • Clean contaminated, used company products
  • Prepare used company products for assembly
  • Assemble used company  products
  • On request assist customers with failure analysis for company products, pumps and on-site assistance
  • On request assist customers with installation of company products and training
  • Any reasonable instruction given by line manager within the ability and competence
  • People
  • Work as a team with other technicians and other personnel as required during daily operations.
  • Processes
  • Ensure company processes and legal standards are adhered to at all times.
  • Become familiar with local and group processes for the care, refurbishment and analysis of used company products.
  • Health and Safety and Environmental Aspects
  • Ensure that you are sufficiently trained to perform all functions safely within company.
  • Ensure you have done appropriate medicals and are physically able and fit to perform any duty and to notify your line manager and the HSE
  • officer should you not be able to perform any function due to a safety concern.
  • At all times adhere to the company  rules, policies and procedures regarding Health, Safety and the protection of the Environment.
  • Ensure procedures are adhered to with respect to the decontamination and PPE requirements related to contaminated used
  • company products.
  • Ensure machine safety is adhered to with special note of manual turning and polishing processes.
  • Reporting
  • This position reports into the Field Service Manager.
  • Reports may include but not limited to:
  • Daily workload, utilization, hours worked on a specific job, job cards etc.
  • Machine inspections and safety inspections
  • Area risks and near miss/accident events
  • Chemical safety registers
  • Hot work permits
  • Lifting equipment inspections
  • Stock takes of customer property
  • Observation and failure reports
  • Non conformance reports

QUALIFICATIONS, EXPERIENCE & OTHER QUALITIES

  • Matric
  • Fitter and turner or equivalent NQF level
  • 5 Years in the pump and mechanical seal business as a technician.
  • MS Office (Excel, Project, Word, Power Point)
  • Customer Service Management process and procedures
  • Knowledge of ERP systems
  • Good communication skills
  • Assertiveness
  • Management and leadership skills
  • Presentation skills
  • Time management skills
  • Analytical skills
  • Multi-tasking skills
  • Work well under pressure
  • Negotiation skills
  • Extra working hours will be required from time to time

To apply immediately for this position click here:
http://www.unique.co.za/candidate_registration_1.aspx?JobID=65401&referrer=Unique

  • Matric
  • Fitter and turner or equivalent NQF level
  • 5 Years in the pump and mechanical seal business as a technician.
  • MS Office (Excel, Project, Word, Power Point)
  • Customer Service Management process and procedures
  • Knowledge of ERP systems
  • Good communication skills
  • Assertiveness
  • Management and leadership skills
  • Presentation skills
  • Time management skills
  • Analytical skills
  • Multi-tasking skills
  • Work well under pressure
  • Negotiation skills
  • Extra working hours will be required from time to time
Trade tested
Certificate
Available

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