Permanent - Sales Representative - eThekwini (Durban) - South Africa

Be responsible for maintaining existing customer relationships as well as personal contact and to secure new business accounts / customers within the specified areas. Ideally someone technically minded with experience in both retail and end user market.

JOB OBJECTIVES •

Establish, develop and maintain positive business relationships with current and prospective customers in the specified areas to generate business for the company’s products. • Increase the visibility and awareness of our company’s products and maximize sales growth • Conduct store visits to assess, present, promote and sell suitable products to existing and and prospective customers • Plan effective store visits to ensure time spend with each store retailer is constructive. Increase number of stores buying from the company within each Key Account group and independents • Research and analyze sources to actively engage prospective customers including cold calling on potential customers • Complete credit applications thoroughly and correctly for new customers • Monitor and evaluate data and market conditions to identify opportunities and competitive advantage - Understand the market in which we are operating in. • Record keeping – Maintain up to date sales information by keeping sales files by month, by customer so that information is readily available.

Conduct Product basket analysis by market segment - current product vs. typical product basket to identify any sales opportunities
Implement clear objectives to measure success - increase product basket, increase fill- rate, more shelf space, create pull-through effect;
Keep abreast of best practices and promotional trends - Supply management with reports on customer needs, problems, interest, competitive activities, and potential new products and services.

Fully comply and operate - mobile customer relationship management application with every store visit

Be aware of competitor products and their prices in the market place including promotions and advertisements. Keep up-to-date of best practices and promotional trends. Monitor and report back on opposition activities as well as market trends;

Expedite the resolution of customer problems and complaints to maximize satisfaction 

REQUIREMENTS:

Matric (Grade 12)

A formal qualification in Marketing / Sales will be advantageous. • At least 5 years’ experience as a Sales Representative with proven sales record.  

Must be willing to travel, including overnight stays, to different hardware stores • Valid driver’s license • Own transport 

KNOWLEDGE:

Preferably knowledge of the Hardware Industry or selling in the retail industry; • Knowledge of retail computer systems, MS Word and Excel a plus.

SKILLS:

Highly motivated and target driven with a proven track record in sales • Excellent communication, negotiation and sales skills, high attention to detail and ability to multitask. • Strong organisational and time management skills • Good marketing skills • Excellent verbal and written English and Afrikaans communication skills

Working Hours: Mon-Thurs:  8 - 5 pm, Fridays 8 - 3pm, willing to work some weekends assisting with in-store promotions