Permanent - Road Controller - Johannesburg - South Africa

Key Responsibilities:

Shipment Planning and Loading Management

• Verify that documentation received from China meets clearing and transportation requirements, obtaining any missing information before vessel arrival.

• Submit rate requests to all LSPs before awarding shipments, complete price comparisons, and obtain necessary approvals.

• Issue RFQs to all whitelisted LSPs/transporters within one day of receiving a request from the department supervisor. Ensure price collection within three working days and approval within two days.

• Obtain approval for any deviations from original quotations or additional charges before execution.

• Complete shipment awarding at least 10 days before vessel arrival for BBK/COC shipments and book trucks at least five days before vessel arrival for SOC shipments.

• Confirm truck availability and share necessary documents with LSPs at least seven days before vessel arrival.

• Ensure LSPs provide a detailed report (including photos and videos) of all received cargo at the port and that cargo is discharged within 10 days of vessel arrival.

• Monitor port efficiency to ensure operations are completed within 10 days.

• Collect Goods Received Notes (GRNs) for BBK and COC cargo before loading. Generate invoices per truckload for Carrier-Owned Container or Break Bulk cargo and provide transporters with invoices and packing lists within 24 hours after loading.

• Process and capture invoices for all Shipper-Owned Container shipments in relevant categories.

• Request full pre-alerts and Certificates of Delivery (COD) from LSPs, ensuring all captured information is accurate.

• Send a complete set of pre-alert documents to the DRC Border Clearing Agent at least seven days before truck arrival at the border, ensuring accuracy and correct recipient details.

• Maintain transportation efficiency within 32 days.

• Collect Proof of Delivery (POD) from consignees after offloading.

Tracking Management

• Track vessel movements daily starting seven days before the forecasted ETA.

• Verify daily road transport tracking, address anomalies with LSPs, and follow up until resolved.

• Ensure all trucks and shipments are accurately reflected in daily tracking reports.

• Report any transporter/LSP-reported incidents to the department supervisor immediately and maintain communication on the claims process with all relevant parties.

Demurrage and Claim Management

• Assist with claims and demurrage verification.

• Ensure timely communication with the demurrage and claim controller when required.

Data and Documentation Management

• Update the Tencent working ledger daily.

• Save all shipment documents under the relevant shipment folder, ensuring proper naming and organization (especially handover documents and PODs).

• Maintain a hard-copy file of signed statements and price comparisons.

• Finalize monthly data and work summaries with accuracy.

Query Resolution

• Ensure timely and efficient resolution of queries, including unforeseen events.

• Keep department supervisors and managers updated on query progress until resolution.

Qualifications & Experience:

• Diploma/Degree in Logistics, Supply Chain Management, or a related field.

• Experience in logistics, road transport coordination, or supply chain management.

• Strong understanding of transportation regulations, customs clearance, and international shipping documentation.

• Proficiency in Microsoft Office (Excel, Word, Outlook) and logistics tracking software.

• Experience working with LSPs and transporters in Africa, particularly DRC, is an advantage.