Purpose of Job:
Responsible for the development and performance of Sales Representative activities in assigned market. Directs a sales team and provides leadership towards the achievement of maximum profitability and growth in line with company vision and values. Achieves maximum sales profitability, growth and account penetration within an assigned territory and/or market segment by effectively selling the company’s products and/or related services
Key Responsibilities:
Lead:
Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.
Sales:
Responsible for selling and managing company products, services and solutions to customers within a specific geographic territory.
Meeting and maintaining sales budgets, including Nett profit
Identifying sales & Service opportunities
Negotiating and closing sales & service deals.
Make telephone calls and in-person visits and presentations to existing and prospective customers
Answering of technical questions from potential and existing customers
Establishes, develops and maintains relationships with existing and prospective customers
Provide timely, accurate, competitive pricing on all completed prospects & applications submitted for pricing and approval, while striving to maintain maximum profit margin
Resolve customer problems and complaints
Customer and stakeholder satisfaction
Identify product improvements or new products by remaining current on industry trends.
Maintain quality service by establishing and enforcing organization standards.
Attending trade shows and conferences and providing feedback on new products, pricing and market conditions
Coordinates sales effort with marketing, sales management, accounting, logistics and technical service groups
Administration:
Develops a business plan and sales strategy for the market that ensures attainment of company sales goals and profitability in conjunction with the technical coordinator and RAM.
Prepares action plans by individuals as well as by team for effective search of sales leads and prospects
Initiates and coordinates development of action plans to enter new markets
Develop annual budget in conjunction with Technical coordinator and RAM
Controls expenses to meet budget guidelines
Meeting and maintaining sales budget
Preparing and presenting bids and quotations that meet specific customer expectations and project.
Approving of sales bids and quotations before submitting to customer
Maintain accurate records of all invoiced sales, payments and commission for the department
Scheduling of visits or meetings with customers within designated sales territory
Collecting information about the customer to assist in the development of marketing plans and sales strategies.
Researching on a regular basis the industry trends, competitors in the market and knowledge of target customers
Compiling and submitting of monthly reports to relevant departments/Managers.
Maintaining a database of information for sales prospects and existing customers
Planning and Execution
Manage time effectively, prioritizing efforts according to organizational goals.
Regularly compares actual progress to planned milestones and adjust plans accordingly, holding yourself accountable for achieving intended outcomes.
Stakeholders Management
Seeks opportunities to work with a wide range of individuals and organizations to achieve common goals and better outcomes.
Develops mutual beneficial relationships and partnerships based upon trust, respect and achievement of common goals.
Gains the trust of key stakeholders by active listening and seeking to understand their views and needs.
Consistently demonstrates respect and appreciation for others by empathizing, valuing their time and contributions, being available and responsive to their needs.
Communication
Listens attentively. Seeks to understand other’s point of view and confirms understanding.
Writes clearly, concisely and persuasively. Uses correct grammar, vocabulary and a tone that is appropriate to the message and audience.
Speaks in a compelling and articulate manner, adapting communication content and style to different audiences and venues.
Self-Awareness
Understand his/her own strengths and weaknesses.
Balances personal strengths and weaknesses with the strengths and weaknesses of others.
Seeks constructive feedback and other opportunities for self-development.
Cultural Competence
Creates an inclusive environment that respects the culture of all stakeholders.
Communicates and works effectively with those from diverse backgrounds
Team Leadership
Delegates tasks to appropriate individuals or groups.
Promotes collaboration among team members. Encourages others to cooperate and coordinate efforts.
Encourages others to proactively solve problems and take initiative.
Models and encourages others to manage conflict openly and productively.
Leads team meetings.
Prioritizes team morale and productivity, celebrating team accomplishments
Performance Management
Filters down goals with employees that align with organization vision, mission, values, and goals.
Consistently coaches others towards goals, recognizes accomplishments, and provides timely, relevant, and constructive feedback.
Holds employees g organizational values and strong character.
Evaluates performance regularly, identifying learning needs.
Talent Development
Selects highly effective employees.
Places individuals in roles and assignments that contribute to their personal and career development