•Ability to read and understand technical drawings.
•Ability to perform basic electrical applications and to work with hand tools and power tools.
•Ability and experience in working at heights.
•Technical fault finding and solution application.
•Welding experience: Tig, Arc, CO2, and Spot welding.
•Risk assessment qualification and good knowledge of Occupational Health & Safety legislation.
•Managerial skills to assist with Site management, oversee workshop staff and co-ordinate their workloads.
•Ability to develop, implement and maintain production systems.
•Ability to handle pressure and meet deadlines.
Factory Facilities and Safe Housekeeping:
Ensuring that all tools and machinery are in working order and report damaged / broken tools. Should tools need replacing or fixing, this needs to be brought to management’s attention and followed up to replace.
All safety equipment / safety clothing and safety requirements need to be checked on a monthly basis and replaced / repaired where necessary. This needs to be recorded on a checklist. Maintenance of the building and working area, including any breakages, construction issues, security and garden maintenance. Repair and routine maintenance of production equipment and facilities. Control, measure and reduce scrap and other waste. Ensuring that health and safety guidelines are followed. Maintaining a clean, clear, tidy working environment, both inside the company's workshop as well as customer premises
Production:
Identify any potential production issues and communicate an early warning to find solutions. Ensure that all products manufactured in the workshop are in accordance with customer specifications. Regular communication of job schedules and participation in production/operations meeting with the relevant Managers. Ensure that products are produced on time and are of good quality Monitoring the production processes and communicating concerns with management Any ad-hoc duties to be performed either at the company's premises or on customer sites.
Quality Control:
Ensure quality standards are achieved as well as monitoring product standards. Monitor quality of jobs and investigate quality issues where necessary and make recommendations to improve. Ensure quality checks are executed and documentation is in order
Installation, Service and Maintenance:
Going to customer sites to do correct measurements for new installations, repairs or maintenance. Service, installation and maintenance of all company products
Stock Management:
Ensuring all stock is placed in correct bins and locations in the stock room at all times. Ensure accuracy of the controlling of stock extracted and returned by technicians for repairs / installation / maintenance. Overseeing the receiving of stock and the safe offloading of containers. Ensure that receiving and dispatch of stock processes are followed accurately. Placing stock items in correct bins / locations when shipments arrive. Ensure that inventory levels are optimized. Notify management of any stock discrepancies, shortages or excess.
Ensure that stock is counted correctly on delivery and compared with delivery note from suppliers to ensure that correct stock is delivered, including PVC stock, stock consumables and all other stock carried at the company's premises. Doing spot checks on deliveries to customers, comparing documentation with the load that is to be delivered for PVC material and parts. Assisting customers collecting stock with required documentation when necessary. Overseeing and assisting with quarterly stock counting, ensuring accuracy and quality at all times. Ensure store room items have correct markings on stock, correct placements and correct dispatch. Arranging the factory parts and material in marked and colour coded bins, to correspond with correct door models / bills of materials for manufacturing to ensure correct stock control.
Working Area:
Ensuring that all tools and machinery is in working order and report damaged / broken tools. Maintaining a clean, clear, tidy working environment, especially at a customer’s premises. Considering your own safety as well as that of your co-workers at all times
Customer Service:
Ensuring customer satisfaction in every aspect of your duties. Ensure that you look presentable when interacting with a client. Always strive for exceptional customer service. Provide customers with necessary information / brochures / updates on our product range. Always be on the look-out at a customer site for additional products that could be utilised and sold to the customer. Presenting customers with your contact details for breakdowns / servicing / technical contact following an installation