Permanent - Sales Support and Application Manager - Ekurhuleni (East Rand) - South Africa

Role Summary

• The Sales Support and Application Manager is responsible for driving company  EMT sales growth by providing both technical and commercial expertise to OEM factories, affiliates, mixed sales companies (MSCs), dealers, and customers. This role blends strategic sales leadership with deep technical product knowledge, ensuring solutions are tailored to operational needs while maximising profitability. 

Primary Responsibilities

• Maintain and expand the customer base by coaching sales representatives, building relationships with key accounts, and identifying new market opportunities.
• Conduct site visits with sales representatives to assess needs, demonstrate products, and pro-vide technical expertise.
• Deliver high-quality product presentations and training to both customers and internal sales teams.
• Serve as primary technical liaison between company Africa, OEM factories, dealers, and custom-ers for sales-related technical support.
• Oversee product, pricing, and marketing coordination, considering regional requirements.
• Drive customer satisfaction by ensuring timely handling of inquiries, proposals, and technical so-lutions.
• Monitor competitor activity, industry trends, and emerging technology to maintain market com-petitiveness.
• Recommends products by identifying new product opportunities, surveying consumer needs and trends, and tracking competitors.
• Delivers sales presentations to existing and potential customers.

• A technical qualification, engineering etc.. and or a Trade certificate is a requirement for this role.
• National Senior Certificate – requirement.

Computer Skills

• MS Office Suite (Outlook, Word, PowerPoint, Excel) – Advanced
•  Diagnostic software: LiDAT, Sculi, LinDiag, LiDOS, John Deere Service Advisor
• ERP/CRM systems: BAAN, LISA

Years of Experience

Specify: The incumbent should bring 5- 8 years of progressive experience in automotive electrical, technical support, product management, and sales enablement—leveraging a strong background in field service, dealer support, warranty management, and application-specific product configuration