Permanent - Air Condition sales administrator - Johannesburg (West Rand) - South Africa

Position: Air Condition Sales Administrator

• Responsibilities:
• Process sales orders and quotations accurately and in a timely manner
• Respond to customer inquiries regarding products, pricing, and delivery schedules
• Coordinate with sales representatives to ensure accurate and timely communication with customers
• Maintain and update customer accounts and sales records in the database
• Assist with inventory management and order fulfillment to ensure sufficient stock levels
• Generate sales reports and analyze data to identify trends and opportunities for improvement
• Collaborate with the marketing team to develop promotional materials and sales strategies
• Provide administrative support to the sales team as needed
• Key Skills:
• Excellent communication and interpersonal skills
• Attention to detail and accuracy in data entry and order processing
• Strong organizational and time management abilities
• Proficiency in Microsoft Office suite, particularly Excel and Word
• Knowledge of sales and marketing principles is preferred
• Ability to work independently and as part of a team
• Customer-oriented mindset with a focus on providing high-quality service
• Problem-solving skills and the ability to handle multiple tasks simultaneously
• Overall, the role of an Air Condition Sales Administrator in the air-conditioning industry plays a crucial part in supporting the sales team and ensuring smooth operations within the organization. A successful candidate for this position will demonstrate strong administrative skills, excellent communication abilities, and a proactive approach to customer service and sales support.

Position: Air Condition sales administrator

• Education: A high school diploma or equivalent. A Bachelor’s degree in Business Administration, Marketing, or a related field is preferred.
• Experience: Proven experience in sales administration, preferably in the air-conditioning industry. Familiarity with HVAC systems and terminology is a plus.
• Communication Skills: Excellent written and verbal communication skills to interact with customers, suppliers, and internal teams effectively.
• Sales Skills: Ability to understand customer needs, negotiate prices, and close sales deals. Experience in preparing sales proposals and contracts.
• Administrative Skills: Strong organizational skills with the ability to handle multiple tasks simultaneously. Proficiency in Microsoft Office Suite and CRM software.
• Customer Service: Commitment to providing top-notch customer service throughout the sales process. Ability to address customer inquiries, resolve issues, and build long-term relationships.
• Product Knowledge: Thorough understanding of air-conditioning products, features, and benefits. Ability to recommend suitable products based on customer requirements.
• Teamwork: Collaborative attitude to work closely with the sales team, technicians, and other departments to achieve sales targets and deliver exceptional service.
• Attention to Detail: Meticulous in maintaining accurate records, updating databases, and processing sales orders with precision.
• Adaptability: Flexible to handle changing market conditions, customer demands, and industry trends. Willingness to learn new technologies and sales techniques to stay competitive in the air-conditioning industry.
• Time Management: Strong sense of urgency to meet deadlines, prioritize tasks efficiently, and manage time effectively to maximize sales opportunities.
• Overall, the Air Condition sales administrator in the air-conditioning industry should possess a blend of sales acumen, administrative capabilities, customer service orientation, and industry knowledge to support the sales team and drive business growth.