We are seeking a reliable, hardworking, and energetic all-rounder to support our daily retail, warehouse, and delivery operations. This role requires a hands-on individual who enjoys staying active, working with customers, and contributing to a small, high-performing team.
The successful candidate will play a key role in ensuring excellent customer service, efficient deliveries, accurate stock handling, safe equipment operation, and overall smooth business operations.
Customer service is the highest priority in this role.
Preference will be given to candidates residing in or near: Edenvale, Greenstone, Bedfordview, Kensington, Germiston, Kempton Park, Boksburg, or surrounding areas.
Key Responsibilities
1. Customer Service (Primary Focus)
- Provide professional and courteous assistance to walk-in customers
- Assist customers with product selection and loading goods into vehicles
- Prepare, wrap, and dispatch customer and courier parcels
- Maintain strong customer relationships and deliver a consistently positive experience
- Report discrepancies or issues to management
- Support company vision and operational standards
2. Driving & Deliveries
- Operate company vehicle (Code 10 with valid PDP)
- Conduct local deliveries and collections
- Collect stock from suppliers
- Plan efficient delivery routes using GPS
- Complete delivery notes, route sheets, and required documentation accurately
- Maintain cleanliness and care of company vehicles
- Assist with loading and off-loading goods
3. Warehouse & Stock Handling
- Pick, pack, and prepare orders accurately
- Load and off-load stock safely
- Receive and verify stock against purchase orders
- Inspect stock for damages and discrepancies
- Repackage and shelve stock appropriately
- Maintain accurate stock control and replenishment
- Operate forklifts and pallet jacks (training provided if required)
- Assist with merchandising and general warehouse organization
4. Machine & Equipment Operation
- Operate manufacturing and packaging machinery (including wood wool machine)
- Package finished products
- Operate forklifts, pallet jacks, and other warehouse equipment safely
- Maintain equipment in good working condition
5. Stock Take & Inventory
- Participate in compulsory monthly stock takes (one Saturday per month)
- Conduct stock counts and assist with inventory control
- Report shortages, damages, or inconsistencies
6. General Operations & Maintenance
- Perform general operational and maintenance tasks
- Maintain cleanliness of store, warehouse, factory, and vehicles
- Ensure workspaces are safe, organized, and compliant
- Assist management with daily operational tasks and errands
- Follow lawful and reasonable instructions
7. Administration & Compliance
- Complete picking slips, delivery notes, invoices, and related paperwork accurately
- Follow company systems, procedures, and policies
- Demonstrate initiative and proactive problem-solving
- Communicate clearly with management and team members
- Maintain a positive and professional impact within the team
To apply immediately for this position click here.