Purpose and Responsibilities
- To ensure long term continuity, future development and management of the Quality Assurance department meeting stakeholder satisfaction goals and the company’s overall corporate strategy
Main tasks and responsibilities
- Instruct, direct, motivate, supervise and monitor the performance of all members of the Quality Assurance team
- Management and control of the company Quality budget
- Development and maintenance of an integrated management system within the requirements of ISO 9001 ensuring strategy meets overall corporate needs and departmental KPIs
- Contributing to the development of the mid-range plan with responsibility for the establishment of annual Quality objectives and budgets
- Supporting the development and maintenance of management systems within company Manufacturing and Service facility.
- Overall responsibility for promoting the understanding and objectives of ISO 9001 and other relevant standards within company, liaising with relevant departments to establish standards and control procedures .
- Management of programmes for implementation of management systems and internal audits to ensure continual effectiveness and compliance with appropriate standards/procedures
- To ensure that all Company Policy is set out in the Quality Manual and is applied in all activities from receipt to final installation
- To implement processes which ensure that compliance to require procedures and standards can be demonstrated
- To co-ordinate the Company Supplier Evaluation, Approval and Performance Monitoring system with Purchasing and Operations
- To ensure that the Quality Assurance Systems meet the standards laid down by Customers
- To promote understanding and application of thinking and processes which take a preventative approach to the delivery of the required quality levels
- Establish and maintain an effective system for identifying, reporting and implementation of corrective actions resulting from system non-conformance
- Planning and co-ordinating external audits
- Participation in client kick off meetings where appropriate
- Management of supplier audits to ensure that standards adhere to company requirements
- Development, participation and support of company initiatives
- Ensure that Safe Systems of Work are developed and implemented for all activities, through risk assessment and operating procedures
- Support EH&S improvement through observation, intervention and workplace tours.
- Proactively engage and support company initiatives designed to promote a culture of safe working, environmental protection and continual improvement.
- Ensure the product meets customer requirements. (as applicable to New Business; Customer Support Services and Parts Processing Cell)
- Ensure all documentation and records maintained in a systematic manner and compliant with Quality requirements
- All other duties as relevant to the post
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