Permanent - Technical Trainer - eThekwini (Durban) - South Africa

Reports to Head of Training

Dual function, Operator Trainer and Technical Trainer.

Role Summary:

Prepare and present training material of a professional standard. Assist the service and sales department on technical issues. Help in the everyday running of the training Centre

Accountabilities/Key Performance Areas:

Prepare and present training material of a professional standard.

Promote the Company's products in conduct, speech and appearance.

Develop models and tasks that can assist the learners/attendees in the learning process

Responsibilities:

Prepare and present training material of a professional standard.

Encourage, motivate and facilitate attendees/learners to master the material such that they can independently, efficiently and confidently maintain the Company's products with understanding.

Promote the Company's products in conduct, speech and appearance.

Keep up to date with the company's products and respective technologies (allocated products) and in so doing work towards being a master who can assist mechanics/auto-electricians in the field.

Attend appointed training (locally and overseas) on products and/or personal trainer development.

Technical training will be done on Maritime Training Simulators and on the customer’s site only when necessary.

Assist the service and sales department on technical issues.

Develop models and tasks that can assist the learners/attendees in the learning process.

Assist in the maintaining, developing and preserving of training information, training material and tools.

Co-Operate with fellow training centre colleagues as part of the training centre team.

Help in the everyday running of the training Centre.

Maintaining the simulators (operator and technical)

Qualification:

Relevant Higher Certificate / NQF5 and Qualified Artisan

Experience:

Minimum of 3-5 years heavy Hydraulics & Auto Electrical experience (ex-field service technician an advantage)

Knowledge of all Microsoft Office products such as Outlook, Word; Excel; PowerPoint,

Must be willing to travel, including overseas and neighbouring countries.

Personal Characteristics:

-           Highly motivated with a positive attitude

-          Able to work alone

-          Dependable

-          Dedicated

-          Effective

-          Self-motivated

-          Well-organized

-          High tolerance for stress and work pressure

-          Highly energetic and productive

-          Excellent customer manner, highly polished presence

Job-related Skills:

-          Ability to work under pressure

-          Accuracy

-          Analysing data

-          Attention to detail

-          Calculating data

-          Gathering of Information

-          Communication Skills

-          Coaching skills

-          Communication with young and old people

-          Designing systems

-          Maintaining accurate records

-          Maintaining schedules

-          Organizing files

-          Effective

-          Patience

-          Public speaking

-          Problem solving

-          Team Work

-          Innovation - Displays original thinking and creativity

-          Setting up demonstrations

-          Sketching charts or diagrams

-          Teaching skills

-          Training skills

-          Judgment - Displays willingness to make decisions

-          Excellent written and verbal communication skills in English