Reporting to: Sales Manager
Key Responsibilities:
Handle incoming sales inquiries via phone, email, and online platforms.
Provide product recommendations and detailed quotations to clients, ensuring their needs are met.
Build and maintain strong relationships with existing and potential clients through excellent customer service.
Process sales orders, coordinate with logistics, and ensure on-time delivery of products.
Support the external sales team with leads, client information, and product details.
Maintain and update all system with customer interactions and sales records.
Keep up to date with product knowledge, including solar panels, inverters, and batteries.
Assist with identifying and pursuing new business opportunities within the renewable energy sector.
Acquire new customers through proactive lead generation and sales efforts.
Assist the Sales Manager and team in implementing sales strategies to meet business objectives.
Prepare and maintain sales documentation, reports, and presentations.
Coordinate with customers and provide excellent service to address inquiries, process orders, and resolve issues.
Conduct product research and stay informed about industry trends and renewable energy solutions.
Support sales team in client meetings and presentations by providing relevant materials and information.
Collaborate with internal departments such as logistics and marketing to ensure smooth operations.
Handle administrative tasks such as scheduling meetings, organizing files, and updating CRM systems.
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