Permanent - Case Manager - Ekurhuleni (East Rand) - South Africa

Job Number: 80670

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Job Number	80670
Job Type	Permanent
Job Title	Case Manager
Computer Skills	Microsoft Office
Industry	Medical Practice
City	Ekurhuleni (East Rand)
Province	Gauteng
Country	South Africa
Job Description	Managing and coordinating the needs of multiple patients Coordinating new patient referrals from initial referral through to appropriate follow-up Ensuring referrals are actioned promptly and tracked to completion Coordinating appointments, assessments, services and healthcare interventions Following up on outstanding referrals, reports, appointments and patient requirements Liaising with patients and families regarding ongoing care and services Liaising with doctors, nurses, allied healthcare professionals, facilities and external service providers Working closely with the multidisciplinary team to coordinate patient care Preparing for and participating in MDT discussions where required Ensuring MDT recommendations and agreed actions are communicated and followed through Maintaining clear communication and continuity across the different professionals involved in a patient's care Identifying gaps in care, outstanding needs or potential issues and escalating these appropriately Ensuring important information is communicated to the relevant team members timeously Maintaining accurate and up-to-date patient records and documentation Tracking patient progress and outstanding actions Monitoring changes in patient needs and ensuring the appropriate team members are informed Coordinating transitions between different services or levels of care where required Ensuring patients and families receive timely communication and appropriate support Managing a busy caseload while prioritising urgent and time-sensitive matters Maintaining confidentiality and professional standards at all times Assisting with improving systems, processes and workflows within the practice Ensuring that nothing falls through the cracks To apply immediately for this position click here.
Inherent Requirements	Must have previous experience in a healthcare, clinical, case management, patient coordination or similar environment. Extremely organised Exceptionally good at follow-up Highly detail-oriented Able to manage multiple patients and priorities simultaneously Comfortable working in a fast-paced environment Proactive and able to work independently Excellent at communicating with different healthcare professionals Confident communicating with patients and families Comfortable working as part of a multidisciplinary team Able to prioritise effectively and make sound decisions about what requires urgent attention Able to identify when something needs to be escalated Excellent at documenting and keeping accurate records Reliable and consistent Professional and compassionate Comfortable using technology and digital systems Able to maintain confidentiality at all times A strong problem solver
What Qualification	Certificate
Minimum Qualification	Certificate
Status	Available

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