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- The Branch Manager is accountable for the achievement of all branch targets by effectively managing resources and assets; ensuring the adequate protection of such resources (including its people, systems, data/information bases, and customer goodwill) are adequately protected and ensuring highest level of customer satisfaction at the branch
- Overall responsibility and accountability for the management and productivity of the branch
- Achieve set targets for wholegoods sales; actively contribute to ensure effective sales, marketing and new business development through the dealer network
- Achieve set targets for parts sales; actively contribute to ensure effective sales, marketing, service exchange, and joint parts and service promotions
- Achieve set targets for labour sales; actively contribute to ensure effective sales, workshop financial, and operational targets including absorption rate and workshop productivity
- Manage and oversee customer satisfaction process
- Manage and achieve administrative efficiencies
- Ensure effective Human Capital management
- Ensure effective Asset (Capex) management
- Manage the budget and expenses of the branch
- Oversee the management of branch debtors, creditors, cash sales (parts & workshop) and banking activities
- Oversee stock planning and management together with sales team and parts manager
- Manage the outcomes of regular internal audits
- Various reports required by senior management
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