Permanent - Debtors Manager - Bryanston Sandton - South Africa

Key responsibilities:

• Debtors management and credit control

• Oversee the full accounts receivable and debtors function

• Monitor customer accounts and outstanding balances

• Ensure timely collection of overdue accounts

• Manage customer payment arrangements and disputes

• Escalate long-outstanding debts for further action

• Reconciliations and reporting

• Ensure accurate monthly debtor reconciliations

• Review customer statements and resolve discrepancies

• Prepare and analyse aged debtor reports

• Monitor collection targets and outstanding debt

• Provide management with regular debtors reports

• Reconcile customer accounts against the general ledger

Inherent Requirements for the Debtors Manager Position in the Cleaning Services Industry

• Diploma or Certificate in Accounting, Bookkeeping or Financial Management.

• Develop and implement effective debt collection strategies to minimize outstanding debts and maintain healthy cash flow.

• Monitor and analyze outstanding invoices, assessing the creditworthiness of clients and adjusting credit limits as necessary.

• Prepare regular reports on debtor aging, collection performance, and cash flow forecasts for senior management.

• Conduct regular reconciliations of accounts to ensure accuracy and resolve discrepancies promptly.

• Maintain strong relationships with clients, addressing any billing inquiries and disputes in a professional manner.

• Collaborate with operational teams to assess service delivery and support the accurate invoicing of services rendered.

• Keep abreast of industry trends and changes in regulations that may impact credit and debt collection practices.

• Duties:
• Implement and maintain effective credit control policies, ensuring adherence across the organization.

• Train and supervise accounts receivable staff, providing guidance on best practices in debt collection and customer service.

• Execute escalation procedures for non-payment, including coordination with legal or third party collection agencies when necessary.

• Participate in budgeting and financial forecasting activities, providing input on expected revenues from debtor collections.

• Facilitate communication between finance and operations teams to ensure alignment on client service expectations and payment terms.

• Assist in the preparation for audits, providing necessary documentation and explanations related to accounts receivable.

• Key Skills:
• Strong analytical skills to assess financial data and identify trends affecting cash flow and collections.

• Excellent communication and interpersonal skills to build rapport with clients and work effectively with internal teams.

• Proficiency in accounting software and financial management systems relevant to the cleaning services industry.

• High level of attention to detail, ensuring accuracy in invoicing and financial reporting.

• Problem solving abilities to resolve billing issues and negotiate payment terms with clients.

• Solid understanding of credit management principles and practices within the context of service industries.

• Time management skills to prioritize tasks and meet deadlines in a fast paced environment.

• Ability to work independently and take initiative while also collaborating effectively within a team environment.

• Competencies:
• Ethical judgment and integrity in managing sensitive financial information.

• Adaptability to changing circumstances and the ability to implement new processes as needed.

• Persistence and resilience in pursuing outstanding debts while maintaining professionalism.

• Customer focused approach, ensuring client satisfaction while managing company interests.

• This comprehensive list outlines the inherent requirements specific to a Debtors Manager in the Cleaning Services industry, highlighting the critical responsibilities, duties, and skills required to excel in this role.